Get in touch faster with mQuest® Lead

Digital lead capturing and follow up accelartion

HMS Industial Networks from Sweden is one of the world’s leading providers of industrial communication solutions.

HMS relies on mQuest® Lead and individual forms to capture new customer leads digitally and paperless at international fairs. Customer and prospective buyer data are digitized using the OCR feature, enriched with important information and automatically send to the back office. Annoying typing of contact data and notes is obsolete.

Fair-related performance metrics and insights help the team to get better day by day. Data gets directly exported into the in-house CRM system, so that follow-up processes can be initiated right during the fair. So you are always one step ahead to close the deal.

Logo: HMS

Client: HMS Industrial Networks
www.hms-networks.com

In a nutshell

  • Deployed product: mQuest® Lead
  • Business cards are digitized via integrated OCR
  • Provision of ready-to-run devices
  • Automatic PDF reports to the back office
  • Forms fully adoptable to the context of different fairs or products
  • Secure and up to date upload of contacts via Wi-Fi or mobile networks

Services

Icon OCR
Integrated OCR (Text recognition)
Icon Training
Training courses by cluetec
Icon Support
Support
Icon Hosting
Hosting
From the acquisition of contact data at the trade fair to its handover to the back office, the complete lead process has been digitized with mQuest®. Maximum data quality as well as shortened response times increase the customer satisfaction sustainable.
Gundula Schulze, Marketing Communication Manager HMS Industrial Networks

More success stories

Construction machinery manufacturer success story

Robust audit software for powerful machines.

Audit processes at Faurecia digitalized smart

Digitalisierung in der Baubranche

Home sweet home.

Audit software for supplier audits at Kärcher

Clean digitization of supplier audits at Kärcher.

Red truck on the road

Another milestone in digitization at Emons.

Software für Store Checks und Revisionen bei PM-International

Easy. Successful. Digitalized.

Digitalized satisfaction measurement at pharmacies

Sankt Katharinen Hospital Building Frankfurt on a sunny day

Healthy digitization at the Sankt Katharinen-Hospital in...

Audit software at Volkswagen for retail audits

Worldwide excellence through digitization.

Luftaufnahme von the lab

Human-machine interface for the car of the future.

Software für Tagebuchstudien zum Bezahlverhalten in der Schweiz

How is Switzerland paying?

Mobile Data Collection für Cargo im Auftrag von TIER

A user check on micromobility at TIER.

Digitalized audits at Continental with the mQuest<sup>®</sup>Audit software

More efficiency by digitalization at Continental

Softwareentwicklung mit Python für ZF

Smart automation of testing systems at ZF.

diary-study-software-perl

What stresses you out?!

Mobile Data Collection für die Uni Mannheim

Never stop learning.

Worth asking

Mobile App für Verkehrserhebungen und Fahrgastzählungen

Survey without detours

Irreplaceable at Car Clinics by Ipsos

Smart digitalized at MiRO

Photo: Lufthansa Group

Large-scale Customer Journey Study for Lufthansa Group

Digital touchpoint tracking for S&L Medienproduktion

Photo: Automobili Pininfarina

Digital vehicle evaluation at the Geneva Motor Show

Foto: Frank Seifert

Digitalized store checks at Fraport AG

Digital feedback sheets for Atlas Weyhausen

Photo: IKEA Österreich

Kitchen construction digitalized smårt

Open Air Insights for BOSCH

The early bird catches the customers

Faster to the customer at HMS

Lufthansa's future of air travel

Best-In-Class store execution with dichter & neira

DEKRA claims adjusters in field service

Digitalized trade fair survey for Faircontrol

300,000 interviews, 199 malls, 14 countries

Surveys and checks at the POS